Current position in relation to Covid-19  29th June 2020

To all our Valued Customers,

 

Throughout this challenging time we have been supporting our Customers and End Users, while protecting the welfare of our Employees and the general public, using a number of successful methods.

Over recent weeks, we have seen a very encouraging increase in requests for Face to Face Appointments. Most Symmetrikit Products are available for Immediate/Rapid Despatch.

 

We remain committed to supporting our Customers and we have the following options available:

 

Remote/Virtual Appointments/Assessments:

 

We have been successfully conducting Visual Appointments/Assessments using a number of tried and tested methods – this has allowed us to produce quotations, set products up and conduct reviews.

 

For all orders placed during this time using our Virtual Options, we are offering a Money Back Guarantee.

 

We have successfully been using platforms such as Zoom/Teams/WhatsApp/Face Time.

 

We have also developed simple Assessment Forms for our Symmetrisleep system, our Seating range and for our Slings which have been proven successful in supporting the Virtual Assessment Process. Clinicians and Families have found this works well and we will continue to make it available so that you can easily obtain the right products for your needs.

 

Face to Face Appointments/Assessments:

 

In ALL Face to Face appointments, we are equipped to meet all Infection Control/Cleaning/Social Distancing Protocol.

 

All of our Field Team are equipped with the appropriate PPE and cleaning equipment to clean/decontaminate all products used before and after every appointment.

 

We have a number of Field Staff on standby to cover appointments UK wide.

 

Training Videos and Documentation:

 

We have a large number of Technical Manuals, User Manuals and Literature to support each of our products. We also have some User Videos suitable for Basic Instruction and Use of each of our Products. Please visit our website: www.symmetrikit.com

 

On Line Training Courses and Team Product Demonstrations:

 

We have just launched our On-Line Training Course – Postural Care: Minimising the Risk of Pressure Ulcers and Managing Contractures. We will be running this course and a number of Product Demonstrations on line throughout the summer months.

 

Rosie Bartlett, our brilliant Trainer, will be hosting our market leading training courses. If you would like to register interest in our Course or book a Product Presentation for your team on, either, our Seating Range or Symmetrisleep System, please contact: sales@symmetrikit.com

 

We remain committed to being responsible for what we do and those we serve and value the support you give in trading with us.

 

For immediate support please contact any of the following numbers:

 

01531 635388

07785 351462

07810 821184

Or email us at: sales@symmetrikit.com

 

Please take care of yourselves and each other.

Best regards

The Symmetrikit Team